The Sandusky State Theatre Board, a private nonprofit 501(c) (3) performing arts organization, was formed to manage the operations of The Sandusky State Theatre. The Sandusky State Theatre Board currently employs 5 full-time and a variable number of part-time staff members who may be employed or volunteer as stage technicians, house managers, custodians, security guards, box office ticket agents, interns and other administrative staff. In addition, may other volunteers provide thousands of hours of service each year in support of the theatre's programs and activities.
A list of current employment and volunteer opportunities is usually provided below. For closing dates and to view a job description, click on the position in which you are interested.
DIRECTOR OF DEVELOPMENT
Supervisory – Plans, directs and coordinates all development activities, major fundraising and special projects; has authority to appoint and manage a development staff of four or more subordinates in accordance with the theatre's policies and applicable laws. Such authority requires the use of independent judgment and discretion.
Reports to Executive Director
Under supervision of the Executive Director, responsible for planning, development and implementation of the Annual Fund Appeal and Winter/Spring Benefit through all aspects of fundraising, including major donor cultivation and solicitation, donor development, special events, and procurement of foundation and government support and corporate and individual sponsorships and/or gifts. The Director of Development is a high visibility position interacting with a diverse group of stakeholders including foundations, arts organizations, program beneficiaries, individual donors, elected officials and government staff and the general public, leveraging key relationships and contacts in order to facilitate the vision and mission of The Sandusky State Theatre.
Functions and Responsibilities:
• Consistent with the strategic direction established by the Board of Directors, leads creation of short- and long-term development strategy to grow and maximize support from large and small donors, philanthropic organizations and sponsorships; creates annual fundraising plans to implement development strategy.
• Coordinates with the Executive Director to determine funding priorities and development strategies for education programs; strategically pursing funding opportunities in order to achieve revenue needs of programs and activities.
• Researches public and private grant sources (agencies, corporations and foundations) to identify sources of restricted and unrestricted funding. Ensures execution of grant applications consistent with funder requirements.
• Cultivates and nurtures relationships with current donor base and potential corporate and foundation sponsors and individual donors, with the intent to retain or upgrade gifts when possible.
• Organizes individual donor campaigns and supervises the solicitation, renewal, and upgrading of donors through direct mail, email, telephone, social media and in person; coordinates solicitation drives, such as the Annual Fund Appeal and Winter/Spring Benefit, for pledges of ongoing support from individuals, corporations, and foundations; and supervises cross-promotions with staff in other departments.
• Oversees identification and creation of new sponsorship opportunities; assists in seeking out potential sponsors, approves new sponsorships and ensures high quality sponsorship fulfillment.
• Leads the creation of and maintains development-related communication materials such as annual reports, accurate accounting report of all unrestricted income and its sources, donor brochures, special appeals and online fundraising and solicitations.
• Develops and implements comprehensive marketing and public relations strategy. Creates various communications such as the annual report, general boilerplate, general PowerPoint presentations, executive correspondence and speeches. Produces general content for theatre website. Attend events, meetings, conferences, and other gatherings, representing The Sandusky State Theatre in a manner that advances the understanding of and respect for the theatre and advancing its development interests.
• Conceptualizes plans and oversees benefit events and other development-driven activities.
• Dedicates on-going attention to personal professional development through trade-organization networks, ongoing workshops, and seminars.
• Performs related duties as apparent or assigned.
• Bachelor’s degree in Marketing, Development, or a related field from an accredited college or university; Master’s degree preferred.
• Minimum 5 years successful fund development experience.
• A strong knowledge of principles, ethics and practices of philanthropy while maintaining the confidential nature of fundraising efforts and donor information; knowledge of North Coast Ohio’s philanthropic and cultural communities preferred.
• Experience building and/or managing an integrated fund development or major gifts program. Capital campaign experience is an asset.
• Strong grant writing skills; experience in annual giving, sponsorships and major gifts with a demonstrated track record of success.
• Firm understanding of effective donor cultivation, solicitation and stewardship techniques.
• Energetic, self-starter with a proven ability and skill set to initiate and drive a new and vibrant fund development program. Ability to develop and sustain a multi-faceted fund development plan.
• Ability to effectively articulate the mission, strategic vision and values of the theatre to a wide range on internal and external audiences.
• Flexible, organized and creative with an ability to multi-task and meet deadlines; works well under pressure.
• Strong written and oral communication skills with an ability to effectively interact with community groups, arts organization professionals and staff; ability to participate in public speaking events; demonstrated ability to write clearly and persuasively.
• Proven ability to encourage, motivate and support a team of volunteers.
• Ability to function in an ethical and accountable manner; strong interpersonal, problem solving and planning skills.
• Proficient computer skills in Microsoft Office and fundraising database management. Ability to prepare and maintain financial, donation, and various reports as needed.
• General good health, with strength to lift and carry materials weighing up to 25 pounds. Must possess mobility to work in a standard office setting and use standard office equipment with ability to stand and sit for long hours; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the phone.
• A strong interest in the performing arts; experience working with community and arts organizations while possessing a demonstrable track record for achieving major fund development objectives.
• Thorough understanding of arts funding and a background in developing creative approaches to marketing the arts to potential sponsors as well as prospective and current donors.
• Strong understanding and appreciation of the local cultural sector.
EVENTS AND PATRON SERVICES MANAGER
Sales includes: gallery space, class room and camp instruction and concessions. Such authority requires the use of independent judgment and discretion.
Plans, directs and coordinates all ticket and rental services of ancillary spaces in support of increasing audience attendance, rental activity of special and private events to development and sponsorship processes.
Has authority to oversee ticket sales and front of house staff in accordance with the Theatre’s policies, procedures and applicable laws.
Reports to the Executive Director
The Sandusky State Theatre is a historic landmark that enhances the lives of the residents of North Central Ohio by providing a variety of programs of artistic, educational and social value.
• The full-time Events & Patron Services Manager (EPSM) position reports to the Executive Director and Development Services.
• Works in close collaboration with the Director of Development, Sponsorship Coordinator and Director of Stage Services.
• The Events and Patron Services Department is designed to implement and provide a fully integrated patron experience and execute a seamless plan to support the audiences, donors, staff and board in support of the Sandusky State Theatre mission, vision and values.
Functions and Responsibilities:
• The Events and Patron Services Manager will lead a cross trained department using volunteers, students and paid staff to sell tickets, registrations, product (gallery) to shows, special events, and classes.
• They will fully integrate a patron and group buying experience to maximize opportunities to sell tickets, upsell and cross promote, increase memberships, and provide sponsorship and donor leads for development and sponsorship programs. This includes but not limited to group, education, class offerings.
• Sell and manage event rental space of State Room, Theatre, Gallery/Gift Shop. This includes consignment/gallery and artist items.
• Manage, supervise and train staff on database system for administrative, development and sponsorship program used by staff of the facility, Board of Directors and partnership clients such as Terra State Community College, BGSU Firelands, Firelands Symphony, etc.
• The Events and Patron Services Manager will create, develop and train all support staff to provide an experience that is in keeping with the standards of the federally recognized landmark that is the jewel of the community and an icon within the MainStreet environment.
• This atmosphere will be neither overly formal nor completely casual. It will be characterized by genuine warmth, friendliness, helpfulness, professional speech, dress and conduct, with an understated elegance.
• The patron and volunteer experience will be one of clarity, ease of access, security, and comfort. Above all, every patron and volunteer should feel not just welcome, but essential.
• 50% of the Event and Patron Services Manager oversees Ticket Office Operations to include the training of sales staff and to function in the absence of the EPSM to include building events, reports, resolve simple IT issues and sales. The staff will consist of volunteers, students, and paid staff.
• 25% Front of House operations (including volunteer/paid staff for Front of House management, concession, bar and caterings services, merchandise for gift shop and artists, and tours of the facility as well as the dress, conduct and training of all support staff and volunteers who are visible and interact with our guests internally and externally). This incorporates the needs for external special events to include parking, security, clean up set up/tear down.
• 5% With respect to Sandusky State Theatre Special Events, the Events and Patron Services Manager is the point of contact for donors, benefactors, sponsors, with special needs concerning tickets or seating locations, they will reach out to the EPSM, who will respond promptly (collaborating with the appropriate staff in a manner that makes the patron’s experience effortless and fully satisfying.)
• 5% the Patron Services Manager will be present at most performances and events both internally and externally and will be fully in charge of the public areas of the facility. When patron’s concerns arise, the EPSM will address these immediately and solve them with elegance and ease.
• In the absence of the EPSM, they will have a fully trained service member who is trained and capable of full management of the said operations in their absence.
• 5% the EPSM maintains and disseminates the guest services handbook and ensures that all employees of theatre understand and embody in their daily work and attitude the principles and specific operating procedures of our patron services programs.
• The EPSM is a leader in the organization for the creation of a patron-centric culture.
• 5% the Events and Patron Services Manager supervises the Events and Patron Services Coordinators who sell and assist in the management of all of the product lines and services (tickets, space, art, concessions, merchandise).
• The Event and Patron Service Coordinators, in turn manage the sales and services staff (this includes the Usher Corps). This group, many of whom have volunteered for Sandusky State Theatre for many years. They are the most visible point-of-contact with our patrons both at internal theatre and external special events. While they will report directly to the Events and Patron Services Manager, the Event Services Coordinator will play a large role in helping them understand and embrace the patron-centric culture and shape their actions to reflect this
• 5% the EPSM prepares and manages the budgets for gift/gallery Space, house management, concessions/bar service, merchandise/consignment and Ticket Office.
• Three – five years as a Ticket Office Manager and Front of House Management in a professional cultural facility.
• Experience in marketing, fundraising and/or operations in a cultural organization is desirable.
• Formal training and experience in managing customer service or hospitality is highly desirable.
• Truly exceptional communication and interpersonal skills and an outgoing and engaging personality
• Ability to work collaboratively and productively with a variety of functional areas that do not report directly to the manager; i.e., Community Partners, (Terra State Community College, BGSU Firelands, Special Events, as an example)
• Ability to meet critical deadlines with careful attention to detail.
• A flexible and positive demeanor with strong ability to multi-task.
• Experience working with and supervising student and volunteer workers.
• 3-5 years with Microsoft Office skills, Customer Relations database management using a ticket software and sales software for product lines.
• 3-5 years’ experience in IT Software/Hardware support, training and problem solving.
• EPSM needs to have a valid Ohio Driver’s License and ability to lift and carry up to 25 pound short distances.
• Strong commitment to work flexible schedule based on the needs of the operation to include
but not limited to weekends, nights, off-site events.
Sandusky State Theatre is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, physical or mental disability, or sexual orientation.
All resumes received for specific positions will be kept on file for one (1) year. All information received for general consideration will be maintained for six (6) months. If an interview is considered appropriate, a supervisor will contact you. Due to the volume of mail received, we are unable to respond to telephone inquiries regarding application status.
The Sandusky State Theatre is an equal opportunity employer.
Please submit all resumes to the following address, fax number or e-mail address. No phone calls please.
The Sandusky State Theatre
107 Columbus Avenue
Sandusky, OH 44870
Fax: 419-626-9835 or by email